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The Company


NexClaim Recoveries, LLC is centrally located in Hartford County, Connecticut and has proven to be a leader in health care subrogation strategies for over the past twenty years by recovering millions of dollars for our clients annually. 

Our nationwide client base includes HMOs, TPAs, Insurance Companies, PHOs, Self-Funded Employers, and Specialty Managed Care Companies. NexClaim's management team has health insurance, technology, financial, property/casualty, and legal expertise.  In addition, the recovery staff is highly educated as paralegals, licensed property and casualty adjusters, and lawyers. 

NexClaim’s national exposure and servicing client’s needs at all levels, allows us to remain a leader in recovery services within the health insurance industry. We pride ourselves on the quality of our staff, commitment to our clients, and innovative technology solutions.



Becoming the national leader in the healthcare subrogation industry, by helping health insurers, self-insured companies, and entities with  ERISA plans, recuperate the maximum recovery the contract and the law allows.



Leading the way in healthcare recovery by employing the most skilled specialists and legal experts. Providing the best-in-class customer service, exceeding the needs of our clients, and using the latest data mining resources within the health insurance industry guides our efforts.

Why choose NexClaim


Allowing NexClaim Recoveries to represent your company is a privilege we take very seriously and do not take for granted.  We are a leader in health care subrogation by continuously maximizing the most amount of recovery dollars allowable by state and federal law, and thereby reducing your company's overall claim costs. Our highly skilled staff include, experienced healthcare professionals, licensed property casualty adjusters, national subrogation experts, well-trained client services representatives, and house counsel. Our proprietary and innovative technology solutions provide us a greater edge of detection, high closing ratios, and customized client analytics.

Our Team
Michael J. Zipp
President | Phone: (860) 678-1119,  Ext. 111

After receiving a BS from Providence College in 1978, Michael began his career in the insurance industry as a management consultant for Ernst & Young.  In 1980, Michael left Ernst & Young to become Vice President of the Connecticut Business & Industry Association (CBIA), where he developed the largest block of small business groups under 200 lives during that period of time.


From 1990 to 1994, Michael served as Vice President for Associated Plan Administrators (APA), a third party administrator located in Hamden, CT.  Michael oversaw all aspects of the organization, including sales and marketing, claims processing operations, human resources, client services and information technology.  Through this experience, Michael obtained a broad understanding of third party administration operations, a valuable asset in today’s evolving TPA market.


Michael joined HealthChoice of Connecticut in 1994 as its Vice President of Sales & Marketing.  From 1994 to 1996, Michael was responsible for exponential growth in HealthChoice’s TPA and PPO membership.  When HealthChoice decided to enter the HMO arena, Michael resigned his position to start Northeast Healthcare Alliance, LLC (NEHCA), which he built into a highly successful PPO organization covering over 300,000 lives in CT.  Michael subsequently sold the company in 2004 to MultiPlan, Inc.


Michael was first introduced to NexClaim in 1996 when he began marketing their services to NEHCA’s client base.  Many of those first clients are still with NexClaim today.  When NexClaim’s board expressed an interest in selling the company, Michael immediately seized upon the opportunity in 2003 to purchase the organization that has proven so successful for his clients. 

Mark Zarrow
Chief Financial Officer | Phone: (860) 678-1119,  Ext. 137

Mark has more than 25 years of senior financial and consulting experience.  Prior to NexClaim, he was a CFO with the firm of Hurley, Vickers & Associates (HVA).  HVA provided outsourcing CFO and accounting services to early stage companies.  Prior to this role, Mark was VP of Finance and Operations for Avid Sports, Inc., which he successfully sold in June 2000.  Mark has also held senior management positions at Nova Biomedical, Layered Software and Apollo Computer.

Mark earned an MBA from Babson College and a BBA in accounting from the University of MA, Amherst.

Stephen Esoian
Vice President, Subrogation Services | Phone: (860) 678-1119,  Ext. 101

Steve has over twenty-five years’ experience in property & casualty insurance, handling a wide range of coverage, liability and recovery issues.  He joined NexClaim shortly after the company was founded, and has led subrogation recoveries in each year of his tenure, recovering more than $50 million.  Steve has extensive knowledge and experience with legal precedents, statutes, and arguments across a variety of legal venues as they apply to negligence, product liability and contracts.  He previously handled claims at Metropolitan Property & Casualty and Zurich Insurance where he investigated, negotiated, arbitrated and settled various personal and commercial automobile and property claims.
Steve is a graduate of Clark University in Worcester, MA with a BA in History.  He is currently attending Trinity College in Hartford, CT in pursuit of an MA in History.  Steve has been employed with NexClaim since October, 1997.


Scott Viviano
Vice President, Operations | Phone: (860) 678-1119,  Ext. 155

Scott joined NexClaim in October 2008, bringing a diverse healthcare background.  With a BS from the University of Connecticut from their Health Systems Management program and an MBA from Southern Connecticut State University, Scott has spent his entire career in the healthcare market.  


Scott has extensive experience working in hospital administration, previously employed by such facilities as St. Francis Hospital and Medical Center and Connecticut Children’s Medical Center, both in Hartford, CT and Yale New Haven Health System in New Haven, CT.  Scott further honed his knowledge of claim processing and payment systems working on the payer side of the industry with Oxford Health Plans in 1997.  Scott joined Mr. Zipp in 2001 to oversee Sales and Operations for Northeast Healthcare Alliance and stayed on with NEHCA until all operations were transitioned to MultiPlan in 2007.  Prior to joining NexClaim in late 2008, Scott provided consulting services to several healthcare companies throughout the Northeast.


Francesco Blundo
Director of Information Technologies | Phone: (860) 678-1119,  Ext. 135

After graduating from the University of Connecticut School Of Engineering with a B.S. in Computer Science and Engineering in 2004, Francesco began his career at Aetna, a large insurance company located in Middletown, CT.  In 2005 he joined the IT staff at NexClaim, where he currently manages the Information Technology department.


Fran has extensive technical knowledge, including networking, operating systems, remote access, database management, hardware installation/maintenance and website development.


Our Charitable Giving


NexClaim Recoveries is also committed to giving back not only to the local community where the company is headquartered but also nationally to organizations that help people and communities around the world.  Our giving extends to the following entities:

American Cancer Society
United Way 


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